Arbor Parents Guide
Arbor is available on the web via a computer or tablet, or through the app that can be downloaded on the Google Play Store or App Store.
When accessing Arbor from a computer – we recommend using the Google Chrome Web Browser.
Logging In For the First Time
To login into the Parent Portal for the first time and view your child’s dashboard, you will need the welcome email sent from The Castle Rock School. You must log in for the first time on a desktop computer or laptop, using Chrome as your web browser.
You will then be able to access the app from your mobile device.
This email will confirm your username (your email on school record) and a link for you to click on that will take you directly to your schools’ Parent Portal site.
On your first login only, you will need to enter your child’s date of birth to access the dashboard.
Which features are we currently using?
- Clubs & Trips
- Update your Child’s Profile
- Give Consent
Changed your email address or unsure if the school has the correct one?
If you have changed your email address or are unsure which address the school holds for you, contact the main office: 01530 831561 to update these details.
Having trouble logging in? Work through these troubleshooting tips: Why can’t parents log in?